Privacy Policy

SKYMAGIC PRIVACY POLICY

SKYMAGIC respects your privacy and are committed to protecting your personal data. Our privacy policy below gives an overview of how we look after your personal data and tells you about your privacy rights and how the law protects you.

 

1.0 OUR CORE BELIEFS REGARDING USER PRIVACY AND DATA PROTECTION

  • User privacy and data protection are human rights.
  • We have a duty of care to the people within our data.
  • Data is a liability; it should only be collected and processed when absolutely necessary.
  • We loathe spam as much as you do!
  • We will never sell, rent or otherwise distribute or make public your personal information

 

2.0 RELEVANT LEGISLATION

Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:

  • UK Data Protection Act 1988 (DPA)
  • EU Data Protection Directive 1995 (DPD)
  • EU General Data Protection Regulation 2018 (GDPR)

This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you are unsure about whether this site is compliant with your own country of residences’ specific data protection and user privacy legislation you should contact our data protection manager (details of whom can be found in section 8.0) for clarification.

 

3.0 PERSONAL INFORMATION THIS WEBSITE COLLECTS AND WHY WE COLLECT IT

This website collects and uses personal information for the following reasons:

3.1 Site visitation tracking

Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although GA records data such as your geographical location, device, Internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address, which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor (see section 5.0 below).

GA makes use of cookies, details of which can be found on Google’s developer guides. FYI our website uses the analytics.js implementation of GA. Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.

3.2 Contact forms and email links

Should you choose to contact us using the contact form on our Contact us page or an email link like this one, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors defined in section 5.0. Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the Internet. Our local computers and devices then decrypt the email content.

3.3 Email newsletter

If you choose to join our email newsletter, the email address that you submit to us will be forwarded to MailChimp who provide us with email marketing services. We consider MailChimp to be a third party data processor (see section 5.0 below). The email address that you submit will not be stored within this website’s own database or in any of our internal computer systems.

Your email address will remain within MailChimp’s database for as long as we continue to use MailChimp’s services for email marketing or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.

If you are under 16 years of age you MUST obtain parental consent before joining our email newsletter.

While your email address remains within the MailChimp database, you will receive periodic newsletter-style emails from us.

 

4.0 ABOUT THIS WEBSITE’S SERVER

This website is hosted by Nimbus Hosting within a UK data centre. The data centre is fully compliant with ISO 27001 standards All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS.

 

5.0 OUR THIRD PARTY DATA PROCESSORS

We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in section 2.0. Both of these third parties are based in the USA and are EU-U.S Privacy Shield compliant.

Google Privacy policy (https://policies.google.com/privacy?hl=en)
Mailchimp (mailchimp.com/legal/privacy)

 

6.0 DATA BREACHES

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

 

7.0 DATA CONTROLLER

The data controller of this website is: SKYMAGIC LIVE PTE. LTD.

Whose registered office is:

The Green Sand Foundry
99 Water Lane
Leeds
LS11 5QN

22 NEW INDUSTRIAL ROAD #06 – 10 SINGAPORE 536208

And whose operating office is:

The Green Sand Foundry
99 Water Lane
Leeds
LS11 5QN

22 NEW INDUSTRIAL ROAD #06 – 10 SINGAPORE 536208

 

8.0 DATA PROTECTION MANAGER

Ruth Molton
The Green Sand Foundry
99 Water Lane
Leeds
LS11 5QN

ruth@skymagic.show
+44 (0) 845 805 0922

 

9.0 CHANGES TO OUR PRIVACY POLICY

This privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes. Specific policy changes and updates are mentioned in the change log below.

9.1 Change log

24/05/2018 – Privacy policy instigated
31/07/2023 – Data Controller, Data Protection Manager and operating office addresses changed